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Frequently Asked Questions

FAQS

Wondering which grasses are the cat's pyjamas? Or perhaps you're paw-ndering how to cultivate this green delight and create a cosy indoor jungle for your furry friend? We’ve got you covered. Delve into our guides and resources on each product page for tailored advice on what you need to know about Cat Grass.

For those wondering how to keep Cat Grass alive, there are five simple steps to growing each of our Grow Your Own Cat Grass Kits:

Soil – Fluff up the compost and make a flat, even layer. Make sure not to compact the compost.

Soak – Open the seed packet and soak the seeds in water overnight.

Sprinkle – Sprinkle the seeds on top of the compost. Cat Grass seeds take between 4 – 5 days to germinate depending upon the season. Catnip and dandelion seeds germinate after 21 days.

Spray – Spray twice daily, using a spray trigger bottle at the base of the grass and mist the leaves.

Serve – Your Cat Grass is ready to serve to your cat once it’s tall.

Visit our product page’s guides and resources section to learn about the ins and outs of Cat Grass care and why cats like Cat Grass. Keen to get cultivating? Follow our quick guide:

  • If you haven’t already, make sure you invest in our Soil Association-Approved compost for your Ready Grown Cat Grass. This provides the roots with all the nutrients they need to last up to three weeks.
  • Set up your My Cat Grass Tray following the instructions provided.
  • Water your Cat Grass twice daily at the base and mist the leaves using our spray bottle.
  • Our Ready Grown Cat Grass is ready to serve upon arrival. Buying your Cat Grass online ensures your Cat Grass is delivered right to your doorstep.

For those looking to buy Ready Grown Cat Grass, here’s a quick summary of our shipping policy and how you’ll get your Cat Grass delivered:

  • A text and email will inform you of your delivery day and one-hour delivery window.
  • Shipping is from Monday to Thursday, with delivery days from Tuesday to Friday.
  • Order by 12 noon for same-day dispatch.
  • We ensure the quality of Ready Grown Cat Grass but cannot take responsibility if the delivery day changes, if the option to leave in a “Safe Place” is instructed by the customer with the courier or if Saturday delivery is selected.
  • Saturday deliveries are unavailable. Please avoid selecting this option with the courier as they will only deliver the next working day – the following Monday.

All other items are shipped via a Royal Mail tracked service, shipped Monday – Friday.

Facing issues? Contact us immediately at 0207 164 6755 or meow@mycatgrass.co.uk. Please provide pictures so we can best assist. Since our Ready Grown Cat Grass is fresh, timely communication ensures prompt resolution. For concerns about our fresh produce, contact us within 24 hours of receiving your order.

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