All Grow Your Own Kits and Premium Seed Pouch Subscriptions are shipped the day after you placed your order. Delivery will be depend on the shipping method you chose at checkout.
Overnight Shipping is designed for our customers who would like their cat grass to arrive as soon as possible. My Cat Grass, Ready Grown Cat Grass is a live product. No one wants their Cat Grass sat in a warehouse over the weekend so we have explained our shipping schedule below: Order Shipping Delivery Monday Tuesday Wednesday Thursday Friday Saturday Sunday Tuesday [...]
My Cat Grass Subscription boxes are shipped as close to the 9th of each month as possible – avoiding weekends and Bank Holidays. This is to ensure that your cat grass arrives fresh and at its best for your cat to enjoy. We also need to ensure your cat grass is delivered at the beginning of the week so if there are any [...]
There are only a handful of couriers in the UK which will permit plants to travel on their network and only one of these offers a fragile handling option (by hand). Through rigorous testing we have found this service has a 99.9% success rate and highly recommend you select the Overnight Courier by 16:00 (Fragile Handling) service at checkout.. We do however have other options available...
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We're glad to have you back again! You can re-activate your suspended/paused subscription at any time up to 5pm on the last day of the month. You can do this from your Subscriptions Tab under “My Account“. Go to My Account Select (click) on the “Subscriptions” tab Click on the “number” in left hand column for the subscription you wish to Suspend This will now show your subscription [...]
You can Update the Billing Address for your subscription at any time up to 5pm on the last day of the month. You can do this from your Subscriptions Tab under “My Account“. Go to My Account Select (click) on the subscriptions tab Scroll to the bottom of the page where you will see your current address list Click "Edit" next to Billing Address Update your “Billing Address” to change [...]
You can Update the Shipping Address for your subscription at any time up to 5pm on the last day of the month. You can do this from your Subscriptions Tab under “My Account“. How to update the shipping address if you have one subscription: Go to My Account Select (click) on the subscriptions tab Click on the number in left hand column for the subscription you [...]
You only pay for the actual cost of getting the parcel from us, to you! My Cat Grass subscriptions don't include the price of shipping. By excluding shipping costs from our plans you can see, and only pay for, the actual cost of getting the parcel from us to you! Choosing Your Courier - Delivery service There are only a handful of couriers in [...]
Where's My Cat Grass? Every time we send your Cat Grass subscription box we will email you a delivery tracking code. You can then use this code to track your parcels progress. Track My Delivery